Bicton College
Open Event at Bicton College
- 18 Jan 25
- 26 Apr 25
Engineering Technician (Technical Support Pathway) Level 3
LOCATION & START DATE
The Plymouth Engineering Skills Centre - as required
The Plymouth Engineering Skills Centre - as required
DURATION
4 years
4 years
ATTENDANCE
Work-based
Work-based
Course information
Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications software, test, analysis tools, measurement, off line programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required.
They will be able to work with minimum supervision, taking responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the business.
Engineering Technical Support Technicians are predominantly involved in highly skilled, complex work and must, as a minimum be able to:
• produce technical documentation that contains all the relevant and necessary data and information required for the technical support activity being carried out
• present the technical documentation in the required format ensure that codes, symbols and other references used in the technical documentation follows agreed UK/international conventions
• save and store technical documentation in the correct format, location in accordance with Organisational and/or customer requirements
• make any changes/amendments to the technical documentation using agreed quality
• assurance control procedures
• develop effective business and/or customer relationships
• provide technical advice and guidance to others
• contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures
• produce technical documentation that contains all the relevant and necessary data and information required for the technical support activity being carried out
• present the technical documentation in the required format ensure that codes, symbols and other references used in the technical documentation follows agreed UK/international conventions
• save and store technical documentation in the correct format, location in accordance with Organisational and/or customer requirements
• make any changes/amendments to the technical documentation using agreed quality
• assurance control procedures
• develop effective business and/or customer relationships
• provide technical advice and guidance to others
• contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures
A minimum level 2 (GCSE level 4 or equivalent) in mathematics and English required.
A minimum of 4 GCSEs grade 4 (including maths & English) required.
A minimum of 4 GCSEs grade 4 (including maths & English) required.
A variety of assessment methods are used Including observation of practical practise, short and long answer questions and the creation of significant technical reports
• Employment
• Level 4 Apprenticeship
• Level 4 Apprenticeship
The Plymouth Engineering Skills Centre
Cornwall College’s specialist Engineering Skills Centre in the heart of industry in Plymouth.
The Plymouth Engineering Skills Centre was opened in 2014 as a solution to our growing number of learners in and around Plymouth. It now acts as a training hub for apprentices from multiple local and international manufacturing companies, as well as providing daytime and evening courses for school pupils, adults and businesses.
The Centre is fully fitted out for manufacturing, electrical and maintenance training as well as TIG, MIG and arc welding, CAD/CAM and PAT testing.
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| Course type | Apprenticeship |
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Course Code 10006-PSC-00
Courses listed on this website are indicative of the subject, nature and level of study. The College reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.
Engineering Technician (Technical Support Pathway) Level 3
Level 3
The Plymouth Engineering Skills Centre
https://www.cornwall.ac.uk/wp-content/uploads/2024/06/lean-manufacturing4.jpg
Engineering, Technician, TechnicalSupport