Advice & Guidance Certificate Level 3 & Diploma Level 4 City & Guilds

Advice & Guidance Certificate Level 3 & Diploma Level 4 City & Guilds

Level 3: This course is for those working with clients in organisations that provide an advice and guidance service on a professional or voluntary basis. You will develop skills to identify client requirements, provide information, manage self-development and understand ethical and legal considerations.

Level 4: This course is for people who manage caseloads. You will develop skills within self-development, staff and client management, negotiation, liaison with other services and networking skills.

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